Recent Why SERVPRO Posts

Free Estimates For Mold Removal in CT

3/22/2022 (Permalink)

Free mold removal estimate near me in CT. When you need assistance with mold remediation in CT, SERVPRO of Old Saybrook can provide a removal estimate free of charge.

Mold Issues? We Can Help.

Mold in your home or business in Connecticut shouldn't be ignored. Over time, mold can continue to grow and spread throughout a structure. Eventually, this can lead to a mold issue that requires quite serious demolition or loss of personal items.

When you need professional help with mold remediation in CT, SERVPRO of Old Saybrook's mold specialists are Here to Help.

Call To Schedule A Free Estimate Today - 860-388-1776

Expert Mold Removal Services in CT

  • 15+ Years Experience

  • IICRC Certified

  • Full Cleaning & Sanitizing

  • Odor Removal

  • Free Mold Inspections

  • Free Mold Removal Estimates

With over 15 years of experience in mold removal and remediation services in Connecticut, you can trust SERVPRO of Old Saybrook to handle any size mold problem in your home or business.

Our team of IICRC Certified mold specialists have the needed training and resources to provide expert mold remediation services in CT. Because mold spores can travel through the air, our team will take steps to prevent the spread of mold during the remediation process by setting up physical barriers and negative air chambers.

When you call SERVPRO of Old Saybrook for mold removal in CT, our team is ready to make any mold growth "Like it never even happened."

Mold Remediation Process

SERVPRO of Old Saybrook creates a unique plan for each new project, however the process of mold remediation in CT still follows the same general process.

  1. Initial Contact
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

What Causes Mold to Grow?

Mold can grow and spread in as little as 48 hours, but what causes it to grow in the first place?

Mold requires three components to grow: moisture, organic matter, and high enough temperatures. This means that as long as there are building materials for mold to feed on, temperatures above freezing, and high levels of moisture, mold is able to grow.

For example, if you have a water leak that isn't properly dried out, you may end up needing mold remediation in CT as mold will quickly begin to grow with the right conditions.

Common Areas For Mold Growth

  • Under sinks
  • Attics
  • Around leaky appliances
  • Bathrooms
  • Basements and crawl spaces
  • Areas of previous water damage or flooding

Call Today To Schedule A Free Estimate For Mold Removal in CT! 860-388-1776

24/7 Emergency Water Damage Restoration Services in CT

1/11/2022 (Permalink)

24 hour Water damage restoration near me in CT When water damage strikes, SERVPRO of Old Saybrook is ready to provide a 24/7 emergency response in Connecticut.

Water Damage in CT? Get Help 24/7.

Acting quickly is essential when it comes to flooding or water damage. The sooner damages are mitigated, the more likely it is to salvage building materials, personal items, and prevent the growth of mold.

When a water damage disaster strikes, SERVPRO of Old Saybrook is ready to provide 24/7 emergency water damage restoration in Connecticut!

Call Our Office 24/7 For Immediate Assistance - 860-388-1776

24 Hour Service For Water Damage Restoration in CT

As your local water damage restoration company in CT, SERVPRO of Old Saybrook understands how important it is to immediately start the water damage cleanup & restoration process - That’s why we’re ready to provide an emergency response 24 hours a day.

With over 15 years of experience and a BBB A+ Rating, you can trust that our team has all the training and resources to handle any size water damage in CT. 

Our team will guide you through the entire process and even handle the entire insurance claims process for you. We communicate directly with your insurance company and submit all required documentation for you, making the process simple and straightforward. 

SERVPRO of Old Saybrook’s goal is to minimize your damages, provide expert & efficient services, making your damage “Like I never even happened.” 

Common Water Damage Causes

There's almost infinite reasons you may need emergency water damage cleanup in CT. The most common include:

Water Damage Restoration Process

1.  Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We determine the scope of your water damage at this stage is crucial to developing a plan of action. We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

3. Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

4. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

CT Water Damage: FAQ

Does homeowners insurance cover water damage? 

Yes, your insurance company will cover the cost of water damage repair in Connecticut. However, there are instances where your claim may be denied.

If damages are determined to be caused by your own neglect or groundwater, insurance is likely to not foot the bill. This is because they only cover sudden and unforeseen accidents.

What insurance companies does SERVPRO of Old Saybrook accept?

SERVPRO of Old Saybrook accepts all insurance companies and works with all insurance carriers. We’re even preferred vendors for companies like State Farm and Travelers. 

How long will water damage restoration take? 

Water damage repair & restoration can take anywhere from 3-5 days to weeks. Your timeline is dependent on the type of water damage you experienced, what building materials are damaged, and how large of an area has been affected.

Will mold always grow after water damage?

Mold can grow in as little as 48 hours after water damage or flooding. However, it can be avoided with fast action and immediately starting the drying process.

Call 24/7 For Immediate Assistance - 860-388-1776

SERVPRO of Old Saybrook Handles Cleanup to Rebuild

12/21/2021 (Permalink)

SERVPRO, water, fire, construction, and board up logos Whether it's fire damage, water damage, roof tarping, or construction - SERVPRO of Old Saybrook is Here to Help.

When serious water or fire damage affect your property in Middlesex County, it can be an overwhelming and long restoration process.

After the initial damage cleanup, your home or business may need walls cut, floors or ceilings removed, cabinets removed, or other forms of demolition. In many cases, this type of work is required because the building materials aren’t salvageable after a flood or fire.

This means that once the cleanup and mitigation process is complete, there’s still the matter of putting everything back together in order to return your property to pre-damage conditions.

Unlike some damage restoration companies in CT, SERVPRO of Old Saybrook can handle your disaster from the initial cleanup to the final rebuild with our in-house construction division.

The benefit of using SERVPRO of Old Saybrook for every stage of your cleanup & restoration project is that the process is streamlined. Our in-house construction division works side-by-side with our mitigation division to ensure that your project is seamlessly transitioned and moved along at the most efficient pace. 

If you’re interested in using SERVPRO of Old Saybrook for the restoration & rebuild portion of your project, let us know today!

SERVPRO of Old Saybrook - 860-388-1776

24/7 Emergency Water Damage Restoration in Madison, CT

11/30/2021 (Permalink)

24 hour emergency water damage restoration near me in Madison, CT. When water damage or flooding strikes, an immediate response is essential to minimizing your damages and preventing the growth of mold.

When you're dealing with flooding or water damage, you want immediate assistance. Your goal should be to minimize as much damage as possible in your home or business. The longer water damage is unaddressed, damages can worsen and even cause the growth of mold.

When you need emergency water damage restoration in Madison, CT or the surrounding areas, SERVPRO of Old Saybrook is ready to respond 24/7.

Call Our Office 24/7 For Immediate Assistance - 860-388-1776

24 Hour Water Damage Restoration in Madison, CT

When a disaster strikes and you need emergency water damage restoration near you, SERVPRO of Old Saybrook is always Here to Help.

With over 15 years of experience, our team has all the training and resources needed to provide expert water damage restoration services.

Our immediate response to your call is essential to prevent damages from spreading to other parts of your home or business, as well as the development of mold.

SERVPRO of Old Saybrook also handles the entire insurance process for you, and can provide a free estimate if you're not planning on filing a claim.

When you call SERVPRO of Old Saybrook for 24 hour water damage restoration near Madison, we'll make your damage "Like it never even happened."

Water Damage Cleanup & Restoration Process

1: Damage Inspection

A Project Manager from SERVPRO of Old Saybrook will inspect your flooding or water damage and create a cleanup and restoration plan. Here, we will determine the extent of your damages and identify all areas affected by moisture.

2: Water Removal / Extraction

Our team rapidly removes water from your property using high powered pumps, water extractors, and other specialized equipment as needed.

3: Drying & Dehumidification

Commercial grade fans, dehumidifiers, and other specialized equipment are installed as needed in your home or business to ensure all building materials are completely dry. This process is monitored with advanced moisture detection technology, which allows us to accurately tell when the drying process is complete.

4: Cleaning and Sanitizing

The affected areas of your home or business are cleaned and sanitized to ensure no dirt, bacteria, or mold spores are left behind.

5: Restoration

Once the cleanup process is complete, our in-house construction team can seamlessly take over to fully restore your home or business in Madison, CT to pre-flood conditions.

Emergency Water Damage: FAQ

Does homeowners insurance cover emergency water damage cleanup?

Yes, in many cases your insurance company will cover the cost of water cleanup and restoration services. The damages caused must be sudden, unforeseen, and not caused by your own neglect. A burst pipe will be covered by insurance, but a flooded basement from heavy rains will not be.

How long does emergency water damage restoration take?

The emergency services process only take a matter of hours - but this is not the full extent of the restoration process. During emergency services, our team mitigates your damages, meaning that they take steps to prevent the issue from becoming worse.

This means that when we first arrive on site, our team will at first only remove all standing water, address affected flooring, move and dispose of contents as needed, and set drying equipment until the Project Manager determines a full scope of work.

How can you help to prevent mold after flooding or water damage?

The best way to combat mold is to take prompt action. Because mold thrives on moisture, the sooner it's removed, the less likely it is for mold to form.

If mold is present, our team of mold removal specialists in Madison CT can help.

24 Hour Water Damage Restoration in Madison, CT - 860-388-1776

SERVPRO of Old Saybrook Handles the Insurance Process For You

11/23/2021 (Permalink)

Insurance claim help from SERVPRO of Old Saybrook. Our goal is to simplify the insurance process for our customers during an already overwhelming and stressful time.

When you experience fire damage, water damage, or storm damage to your home or business in Connecticut, going through the insurance process can be a bit confusing.

If it’s your first time filing a claim, it can feel overwhelming to figure out whether or not your loss is covered, how to file your claim, and what’s expected of you throughout the process.

In order to make this stressful time a bit less confusing, SERVPRO of Old Saybrook handles the insurance process for our customers and can answer any questions or concerns. 

Call Our Office 24/7 For Immediate Assistance - 860-388-1776

How SERVPRO of Old Saybrook Handles The Insurance Claims Process

With many members of our team having extensive backgrounds in the insurance industry, SERVPRO of Old Saybrook has a unique ability to guide you every step of the way through the process.

We Can Help File Your Claim

If you’re unsure on whether or not your claim is covered by insurance or how to file your claim, our team can help. Project Managers can help you review your policy to determine coverage and assist you in filing your claim. 

We Directly Communicate With Your Insurance Company

To help simplify the claims process, SERVPRO of Old Saybrook directly communicates with your insurance company. This is in relation to all documentation, approvals, and determining your insurance coverage. 

Our team will submit all required paperwork, photos, and estimates directly to your insurance adjuster. 

We’re Preferred Insurance Vendors

SERVPRO of Old Saybrook is a preferred vendor for many national insurance companies, such as Chubb and Travelers. This means that your own insurance company recommends us to handle your cleanup and restoration project. 

For Immediate Assistance, Call Now - 860-388-1776

Your Local BBB A+ Rated Damage Restoration Service: SERVPRO of Old Saybrook

10/19/2021 (Permalink)

SERVPRO of Old Saybrook BBB A+ Rating SERVPRO of Old Saybrook is BBB A+ Rated, IICRC Certified, and was a Top Local Winner in 2019!

When looking for a professional damage restoration company in the Old Saybrook, Madison, and Clinton, CT areas, you want to find one you can trust.

Many times, this may lead you to choosing a company that is accredited by the Better Business Bureau with a high rating.

Providing expert, professional service to our local customers, SERVPRO of Old Saybrook is your local BBB Accredited, A+ Rated damage restoration company on the CT Shoreline!

What is the Better Business Bureau? 

The Better Business Bureau is an organization which for over 100 years has helped consumers find businesses, brands, and charities that they can trust.

When a business is BBB accredited, it means that they support the mission and vision of the organization. Their dues and contributions are what allows the BBB to offer information and services to local consumers at no charge.

The Better Business Bureau is not a governmental agency, and does not create any laws or regulations.

What Does A BBB Rating Mean? 

The Better Business Bureau ratings represent the opinion of the BBB of how a business is going to interact with its customers. This rating is based on both public and private information about the business, such as customer reviews, complaints, or other types of violations a business could make. 

An A+ BBB Rating means that the organization expects the business to have positive interactions with its customers and provide professional, complete services when contracted.

SERVPRO of Old Saybrook: Your Local A+ BBB Rated Damage Restoration Company in CT

Connecticut Biohazard Cleanup Services

3/16/2021 (Permalink)

crime scene cleanup in connecticut When providing a biohazard cleanup in Connecticut, SERVPRO of Old Saybrook provides a safe, compassionate, and complete cleaning service.

Cleaning up a trauma or biohazard scene can be both an emotional and dangerous situation. Infectious materials such as blood and bodily fluids are likely to be present and pose a hazard to your health. For this reason, it's important to contact a professional for proper biohazard cleanup in Connecticut.

Biohazard Cleanup - Blood, Death & Crime Scene Cleanup in Connecticut

SERVPRO of Old Saybrook provides a fast, discreet, and compassionate response when you need a professional biohazard cleanup and restoration company.

Compassionate Cleaning

Dealing with the aftermath of a trauma scene or blood spill is overwhelming and emotional. Our team understands this whirlwind of emotions, and works hard to help ease both the physical and emotional burdens of a biohazard cleaning. Whether you have questions or need a comforting word, SERVPRO of Old Saybrook is Here to Help.

Dangers of a Biohazard Scene

Depending on the type of biohazard, there can be numerous health and safety risks when restoring your property. Trauma scenes can hold bloodborne pathogens, bodily fluids, or other potentially pathogenic substances. Since first responders like police and health personnel aren't responsible for cleaning up a crime scene or biohazard, the dangers fall on those left behind, who may have no training in proper biohazard cleaning.

We're Certified Biohazard Remediation Specialists

Our biohazard technicians at SERVPRO of Old Saybrook are IICRC certified and trained in handling hazardous materials. This means our team fully understands how to clean, sanitize, deodorize, and dispose of biohazard materials in accordance with state and OSHA guidelines.

Our highly trained and certified team of biohazard remediation specialists can clean and disinfect affected areas of all hazardous or contaminated materials. When you call us for biohazard cleanup services, you can expect your space to return to safe and sanitary conditions.

Our Biohazard Cleaning Services in Connecticut

  • Death Cleanup
  • Unattended Death Cleanup
  • Suicide Cleanup
  • Crime Scene Cleanup
  • Trauma Cleanup
  • Blood Cleanup
  • Hoarding Cleanup
  • Virus Disinfection

Biohazard Cleanup Process:

  1. Assessment: Inspect and assess the affected area to create a cleaning & disinfection plan.
  2. Containment: Crews take steps to contain the area and maintain the safety of themselves and others during cleanup. This helps prevent the spread of any potentially pathogenic substances resulting from a death, crime, medical waste, or traumatic event.
  3. Cleaning: Our team cleans and removes all visible traces of blood, feces, bodily fluids, or other biohazards from appropriate materials.
  4. Removal: Crews remove any affected porous materials and discard of them following proper health and safety regulations.
  5. Sanitizing & Deodorization: Once the area has been cleaned and contaminated materials removed, the area can be sanitized with EPA-rated disinfectants and any lingering odors removed.

When You Need A Biohazard Cleaning Company in Connecticut - Call SERVPRO 24/7

Should You Clean Up After A Fire By Yourself?

1/5/2021 (Permalink)

soot damage on walls after small kitchen fire Is it a good idea to clean up after a small fire by yourself? The answer may surprise you.

Here’s the scenario: You’re making dinner on the stove, but your child calls for you from the backyard. Making sure they’re okay, you leave the food cooking on the stove unattended and go outside. Distracted, you don’t remember the stove is still on until you smell burning food. Running into the home, you cover the pan, turn off the heat, and put the kitchen fire out yourself. 

Although you didn’t have to call the fire department, the entire downstairs of your home is still covered in black soot and smoke stains from your small kitchen fire. Wanting to return your home to normal as soon as possible, you start cleaning yourself - But should you? 

Why Shouldn’t You Clean Up After A Fire Yourself?

Homeowners shouldn’t try and clean up after a fire themselves because without the proper knowledge, they can actually make the damages worse.

Most homeowners aren’t aware of everything that needs to be done to completely rid your home of soot, smoke, and fire odors. If you perform cleanup yourself, you may find it increases costs down the line when you call in professionals to finish the work you can’t complete on your own. 

How Can You Make Fire Damage Worse By Cleaning Up Yourself?

  • Further embedding soot particles. When not using the correct cleaning materials to remove soot from walls, floors, ceilings, or your belongings, you can actually end up forcing soot particles further into your property. Using a wet rag will only smear soot across your walls rather than removing it. Fire cleanup services use specialized rags, sponges, and chemicals to actually remove soot particles and stains.
  • Inability to clean all damages. If you’re not experienced in after-fire cleanup, you may not reach every area that was actually affected by the fire. In many cases, there may be soot lingering in areas which appear undamaged. If you have an HVAC system, you will also be unable to clean the soot and smoke particles that made their way into the vents. Then, when the system turns on these particles will be spread around your home, possibly to places that were previously unaffected. 
  • Disregarding odor removal. Even after a small fire, a heavy smell will be left behind in your home that is a challenge to remove. This smell will not go away until everything is completely and properly cleaned, and sometimes will still linger after that. Professional companies use UV fogging and ozone machines to fully remove smoke odors from your home. This equipment is expensive and not available to the typical homeowner.
  • Increasing recovery costs. When you aren’t trained in fire damage restoration, you may throw away items that could have been salvaged by a restoration company with the proper knowledge and materials. Professionals will do all they can to restore items before deeming them non-salvageable. You may end up throwing out clothes or upholstery that otherwise would have been saved using the right process, driving up your recovery costs after a fire. 

When you have a fire in your home, the best course of action is to file a claim with your homeowner’s insurance company and get in contact with a trustworthy fire damage restoration company. This way you can be sure that your home is completely free of all smoke, soot, and odors that will not cause more damage in the future. 

How To Choose A Trustworthy Water Damage Company

12/15/2020 (Permalink)

person on computer looking for water damage restoration company Searching for a trustworthy water damage restoration company can be a challenge, but we've made this guide to make it a little easier.

When a water disaster strikes your home or business, you'll need to call a water damage restoration company right away to start mitigating the damages. But, you'll also want to be sure to hire a company that you can trust to get the job done right.

During a stressful time, you want the peace of mind in knowing you've chosen a trustworthy company to complete your cleanup and repair process. That's why we've put together this guide on how to choose a water damage company that you can trust.

Tips To Hire a Reliable Water Damage Restoration Company

  • Research if they're properly licensed and insured. Any experienced water damage restoration service will clearly post and advertise their licenses and insurance on their website or brochure. Do not use any company that will not provide their qualifications, as this means they probably do not have any. Any water damage restoration company should be certified by the Institute of Inspection, Cleaning and Restoration.
  • Research reviews and how long they have been operating. You likely won't prefer a company that opened its door the day before your disaster and has no reviews on the internet. With water damage, experience of the company is important as every water loss is different and will require different solutions.
  • Seek out references. Have any of your friends or family recently had a flood or water leak they needed assistance with? Or perhaps your workplace had a good company come in to clean up after the fire sprinklers went off. It always provides peace of mind that someone else has used a company before you and had a good experience.
  • Choose a company that provides 24/7 service. When emergency water damage occurs in your home, you'll need emergency services as soon as possible to help mitigate the damages and start the drying process to prevent mold growth. If a company does not provide 24-hour service, they are likely not a hardworking or reputable company. Those experienced in the water restoration industry understand that time is of the essence when it comes to flooding to prevent major damages to your home or business.
  • Choose a company with advanced equipment. You don't want to hire a company that comes to your home with the same grade fans and dehumidifiers that you could buy from Walmart. The water damage restoration company you hire should use commercial grade, state of the art equipment that will work efficiently to dry out your property. Companies should make full use of the tools at their disposal, including the use of moisture detection equipment to be sure that your property has properly dried out.
  • Company that provides a wide range of services. While it may seem beneficial to hire a company that only specializes in flood cleanup, in the end they may not be able to perform all the work needed to properly restore your home. At the very least, you should choose a company that provides water removal, inspection, drying services, sanitizing services, restoration, and mold remediation. Water restoration services should always include mold, as it can be a huge problem after water damage.
  • Choose a company that accepts insurance and works through the insurance process with you. A reputable water damage company will likely already have existing relationships with local insurance companies. They should understand the insurance process inside and out, and should be able to explain the insurance process to you in full. Never choose a company that doesn't work with insurance, as they are likely not a reputable company. Most water damage is covered by homeowner's insurance and should be handled by a company that accepts insurance.
  • Research companies that provide assessments before doing any major work. It's unlikely anyone will come from any water damage company to inspect damages at 2 AM, but they will send a team out to perform initial emergency water services. This would include removing water and setting up equipment. If a company wants to perform demolition or removing furniture and cabinets before having a formal inspection - they are not the company for you. Every water damage event is different and requires a detailed assessment after initial emergency services to create the proper plan to restore your property.

Hiring the right water damage restoration company for your needs can be stressful, especially when the clock is against you. But if you follow these tips, you should end up hiring a reputable restoration company that will return your home to pre-damage conditions in no time.

Can You Handle Water Damage By Yourself?

11/24/2020 (Permalink)

large question mark with text: should you handle water damage yourself? When you find water damage, you may be tempted to DIY the clean up and repairs to save some cash - But should you?

Majority of homeowners will experience water damage at some point. Roughly 14,000 people have a water damage emergency every day, causing you to wonder if you can handle water damage yourself. Here, we will review the issues that may arise when you handle water damage yourself instead of calling the pros.

Contaminated Water

Not all floodwater is equal. Depending on the source, there are different types of water - Some of which can make you seriously ill. Before ever attempting to handle flooding or water damage yourself, you must know what category of water you are dealing with.

Category 1: Clean Water

This water comes from a clean source, such as a burst pipe, water supply line, or faucet. This water is not harmful, but can quickly degrade to category 2 or 3 water depending on time, temperature, or contact with external contaminants.

Category 2: Gray Water

This water comes from a not completely clean source and could cause discomfort or illness if accidentally ingested. Sources of grey water include washing machines, dishwasher overflows, or a toilet overflow with urine but no feces. This type of water can quickly degrade into category 3 when left untreated.

Category 3: Black Water

This water is completely unsanitary and can cause severe illness or even death if ingested. You should avoid any contact with black water as it can contain harsh chemicals, raw sewage, or harmful bacteria. Sources of black water include sewer backups, flooding from rivers or streams, or long-standing water that has microbial growth.

If you're not sure the category of water or it is category 2 or 3, do not perform clean up for your own safety. Professional flood cleanup companies are trained and have the protective clothing needed to properly handle contaminated water or even raw sewage.

Insufficient Equipment

When you handle water damage yourself you won't have the same detection, water removal, or drying equipment that water damage restoration companies use. The household fans, dehumidifiers, or wet vacuums you use may not be sufficient to clean up all your water damage and properly dry out your home.

Restoration professionals use high power air movers, different types of humidifiers, as well as specialized moisture detection equipment to find all moisture and completely eradicate it. Depending on the amount of water that damaged your home, incorrect or insufficient equipment will cause the following issues that we outline here.

Structural Damage

Water damage can be a destructive force to your home. When water damage is any more than cosmetic, there are possibilities of structural damages to your home. These can include wood rot, buckling or soft walls & floors, or even sagging ceilings.

When the affected areas of your home aren't properly dried out, they will decay over time and need extensive repairs. When handling water damage yourself, it's easy to miss out-of-sight water damage and mistakenly think your work is complete.


Mold is always a possibility after water damage - growing in as little as 48 hours after water damage. But with fast action, it can usually be avoided. The less amount of time there is flood water or high moisture in your home, the less likely there is to be mold growth.

Issues with mold arise when moisture problems are not properly resolved. When you handle water damage yourself, you may feel that the drying process is completely and no moisture remains. Unfortunately, without the right equipment you may be mistaken that your efforts are complete. In these cases, you may notice a large mold problem shortly after handling water damage yourself.

When Can You Handle Water Damage Yourself?

We would only recommend DIY water restoration when you have a very small water problem. This could be a small amount of basement water seepage or a pipe leaking for a few days on concrete floor before you realized. You should only DIY water damage when you can be sure water has not migrated to other parts of your home and affected other materials.

A good rule of thumb is that if your water damage is something that would be covered by your insurance company you shouldn't do it yourself. You pay homeowner's insurance for a reason and its possible that the damages caused from handling water damage yourself will not be covered by insurance later. This is because insurance covers sudden and unforeseen damages. When you incorrectly handle water damage yourself, it's possible they will see it as your fault and deny your claim.

What Is Water Mitigation? Comparing With Water Restoration

11/11/2020 (Permalink)

equipment used for water mitigation The above specialized equipment is used to mitigate damages after flooding or water leaks.

When flooding or water damage affects your home, you will have to call a company to perform "water mitigation services". But what is the water mitigation definition? And how is it different from water damage restoration? Here, we will review the differences between these services so you'll be prepared when a water damage company visits your home.

What is Water Damage Mitigation?

Mitigation is the process of reducing further damages to your home or business - whether that be after a fire or a flood. Water mitigation companies use specialized techniques and equipment to minimize your loss.

The water mitigation process includes:

  • Cleaning and disinfecting salvageable materials and items
  • Extracting standing water from building materials that can be salvaged
  • Removing any wet furniture or debris from the property
  • Securing and stabilizing the property to prevent further damages by boarding up windows, using tarps, and other necessary actions
  • Drying out the home with commercial grade equipment: Air movers, dehumidifiers, floor drying mats, and more

The goal of mitigation is to ensure there are no further consequences from the disaster - not repair them. This helps prevent structural decay, building deterioration, and mold and mildew growth. These issues can make recovering after your water loss much more extensive.

What is Water Damage Restoration?

Restoration refers to bringing your damaged property back to it's former conditions. Water restoration means bringing your home back to pre-water loss conditions through reconstruction and rebuilding. This can only be done after the water mitigation process has been completed. Your property cannot be repaired until all water damage problems have been addressed.

Water damage restoration companies typically do the following:

  • Replace any damaged flooring, drywall, or other building materials
  • Remediate any mold issues
  • Test residual humidity and moisture before deeming the process complete
  • Resolve any cosmetic issues from your water damage
  • Repair structural damages
  • Remove any unwanted odors from the property

Are Mitigation and Restoration Companies the Same?

In most cases, water damage companies provide both mitigation and restoration services - as they are two sides of the same coin. It is best to use a company that does mitigation, restoration, and is well versed in construction. This ensures the process is completed seamlessly and by qualified professionals.

Using a company that provides both mitigation and restoration is also cost-effective. In many cases, it is cheaper to clean and restore rather than completely replacing all damaged materials. Experienced restoration companies know what materials can be saved and what must be thrown away.

Frequently Asked Questions About Water Damage Restoration

10/28/2020 (Permalink)

frequently asked questions about water damage restoration process SERVPRO of Old Saybrook can answer all your water damage questions!

When dealing with water damage in your home, you may have a lot of questions surrounding SERVPRO of Old Saybrook’s services. To help out, our highly trained team has answered the frequently asked questions about water damage restoration here! 

SERVPRO of Old Saybrook Answers Your Water Damage Questions

Q: How much does SERVPRO charge for water damage restoration?

A: Every water damage event is different, so it is hard to specify restoration costs. The average cost of a home water damage claim is $6,965, but can be more or less expensive. SERVPRO provides free estimates to our customers after assessing the size of the area affected, amount of water, how much equipment is needed and more. Your Project Manager will explain these details in full.

Q: Does SERVPRO accept insurance?

A: SERVPRO accepts all home and commercial insurance carriers. We will work directly with your insurance company to help lessen the stress of the situation. All we will need is your Insurance carrier’s name and your claim number to take over the process for you. 

Q: How does SERVPRO restore my home after water damage?

A: Here at SERVPRO of Old Saybrook, we follow a tried and true method of water damage restoration to ensure your home or business is completely and properly dried after flooding:  

Q: How long will the drying process take?

A: After your initial emergency service, the drying process takes an average of 3-5 days to complete. This is based on the amount of damage to your home or business. The drying process will be monitored by a Project Manager, who will determine when your structure has met drying standards. 

Q: Does SERVPRO prevent mold when addressing water damage?

A: By rapidly removing water and beginning the drying process as soon as possible, SERVPRO of Old Saybrook naturally does all we can to prevent the growth of mold in your property. Our team sanitizes and disinfects the damaged area with our antimicrobial treatment to remove any bacteria and prevent mold growth.

Q: Will water damage always cause mold to grow?

A: Since mold spores thrive on moisture, it is likely but not certain that mold will begin to grow in your property. Mold can begin to grow and spread in as little as 48 hours after water damage or flooding. If you take fast action, the likelihood of mold growing is much less likely. 

Q: Can SERVPRO handle damage from a natural disaster? 

A: Yes, SERVPRO of Old Saybrook is equipped to handle any storm-related disasters. In the event of major hurricanes or tornadoes, our Disaster Response Team may be dispatched to support the hardest hit areas. 

Why Should You Use SERVPRO of Old Saybrook?

12/24/2019 (Permalink)

KEEP CALM AND CALL SERVPRO w/ servpro truck Overwhelmed with water, fire or mold damage? Keep calm and call SERVPRO of Old Saybrook!

Why SERVPRO of Old Saybrook? 

There are many restoration companies to choose from in the Old Saybrook, Connecticut area. So why should you choose to use SERVPRO of Old Saybrook for your Water Damage, Fire Damage, or Mold Restoration needs?

  1. Each franchise is an individually owned and operated company. You will be getting personal service!
  2. We have advanced expertise in numerous areas of mitigation and restoration services. Our technicians are highly trained, and attend continuing education classes to ensure they are up to date in the industry.
  3. We work directly with most insurance companies, and will guide you through the insurance process. This all for no extra fee!
  4. We are available 24 hours a day, seven days a week. Call us anytime - someone will always answer!
  5. Technicians at SERVPRO of Old Saybrook will document every step of the process so you are confident that your home or office is in the right hands. 

What does SERVPRO do?

SERVPRO provides:

  • Residential & Commercial cleanup of:
    • Water & flood damage
    • Fire damage
    • Storm damage
  • Mold remediation
  • Restoration services

SERVPRO of Old Saybrook also performs these specialty cleaning services:

  • Biohazard removal
  • Sewage cleanup
  • Drapes and Blinds
  • Odor Removal
  • Trauma and Crime Scene Cleanup
  • Vandalism and Graffiti
  • Air Ducts and HVAC
  • Ceilings, Floors, and Walls
  • Carpet and Upholstery

Call SERVPRO of Old Saybrook for any and all Remediation and Restoration needs. 

Why SERVPRO? Our Dedication!

10/22/2019 (Permalink)

Dealing with a residential or commercial disaster is exactly that – a disaster! The last thing you want to do is try to figure out WHICH restoration company you should use. SERVPRO of Old Saybrook is making the choice easy for you. The resources and high-tech equipment that our team uses should be an easy reason to choose us for all of your restoration needs!

SERVPRO of Old Saybrook adapts to the latest advancements in technology so that our customers can enjoy a faster, more reliable, and more effective process. We thoroughly research and then select only the top quality technology to use at SERVPRO of Old Saybrook. This technology allows us to read moisture more accurately, test for mold immediately, and ultimately, streamline our entire process. Our advancements in technology ensure that the customer's needs always come first.

So, if you ever find yourself asking, “Why choose SERVPRO?” Be sure to remember the top-of-the-line resources we can offer you!

Why SERVPRO? Our Resources!

10/16/2019 (Permalink)

When you're faced with a residential or commercial disaster, making a decision on what company to use can be difficult – but it shouldn’t have to be! Our dedication to being the fastest restoration company in the industry should help you to make a decision!  

Our team is committed to being available 24/7, 365 days a year. We provide emergency cleaning and restoration services around the clock with an immediate response time so we can make you feel as at-ease as possible. Our team prides itself on the fastest response time and best service in the industry. If you're faced with an emergency situation, trust SERVPRO of Old Saybrook  to be Faster To Any Size Disaster.

When you’re in a panic, trust the dedicated experts at SERVPRO of Old Saybrook to make your disaster, “Like it never even happened.”

Why SERVPRO? Our Team!

10/7/2019 (Permalink)

Photo of team members smiling outside Lila, Sean, and Cathy! #TEAMLUCIANI

When you’re faced with a water, fire, mold, sewage, or any other property damage disaster, choosing a restoration company shouldn’t have to be a hard choice. Luckily for you, SERVPRO of Old Saybrook is making the choice easy. We have the best team in the restoration industry – hands down.

Our team is made up of industry experts with years of experience under their belts. We know the restoration industry inside and out, and thus, know the importance of getting the job done quickly for you. Our team’s motivation, team-oriented attitude, and industry experience should make the choice easy for you: choose SERVPRO of Old Saybrook. We know that if you make the decision to use us, you won’t ever have to ask “Why SERVPRO?” again. Our team will make your residential or commercial disaster, “Like it never even happened.”


9/30/2019 (Permalink)

male CEO smiling outside Mario Luciani, CEO

You have a residential or commercial property disaster, now what? Making a decision on what restoration company to use is often the next step. Rather than using valuable time to compare your options, go with the easy choice. SERVPRO of Old Saybrook is the restoration company you can, and should, trust! Why? Because of our CEO!

Mario Luciani, CEO, has been in the restoration industry for over 13 years. He’s worked hard to ensure his team is made up of only the most knowledgeable, dedicated, and ambitious professionals. Mario strives for excellence and only wants what's best for the customer. 

We believe in the power of leadership and Mario Luciani is the leader you can trust with your restoration needs: call his team at SERVPRO of Old Saybrook today!

Why SERVPRO of Old Saybrook

9/27/2019 (Permalink)

When you’re facing a property disaster, the last thing you want to do is weigh your options to decide which restoration company is best for you to use. Luckily, at SERVPRO of Old Saybrook, we make that decision easy for you.

Why SERVPRO of Old Saybrook?

  • 24/7/365 Emergency Response
  • Fastest Response and Arrival Time
  • Trained and Certified Restoration Professionals
  • Water, Fire, Mold, Sewage, Bio-Hazard Damage Experts
  • Locally Owned and Operated
  • Caring, Dedicated Customer Service Team
  • Insurance Claim Help
  • Third Party Financing Available

So, if you’re ever facing a property disaster, your choice can be easy. Our team is the best in the business and we can guarantee you’ll be satisfied with our services. Count on SERVPRO of Old Saybrook to make your disaster, “Like it never even happened.”

Prepare a "Toolbox" of Contacts for Storm Clean-up

9/17/2019 (Permalink)

cartoon bird in a red baseball cap holding a hammer and toolbox Be prepared

Preparing for a storm the Department of Consumer Protection advocates you research, verify, and store certain key business contacts in a couple of convenient locations at home, in the car, and on a mobile device.

5 To-Do's

Find a local, reputable locksmith and be sure they’re registered with the Department of Consumer Protection. Now before you’re locked out of your car or home -- lookup locksmiths & choose 1 with a good reputation and a registration with the Department of Consumer Protection.

Don’t have a plumber? talk to friends and family about whether who did a great job at a fair price. Important: Did they clean up when they were done? Check references!

Need an Electrician? Ask for references. Interview, choose a business you are comfortable with. Different licenses are for different sorts of electrical work. For example, an E-1 license is competent to do any and type of electrical work in your home

Or a Restoration Contractor(s) - Get references, speak to your building inspector, learn who to avoid. Verify. Contractors are registered with the Department of Consumer Protection!

Arborist - If a tree needs to be removed, use a certified home improvement contractor. To treat you need a licensed arborist. The Department of Energy and Environmental Protection permits arborists so you can call them 1st

If they are not registered, licensed or have insurance they should NOT be on the emergency list! After handling emergency damage, you don’t want more problems when the jobs being done illegally or improperly. You can confirm licenses and registrations online (in CT) here