Frequently Asked Questions About Water Damage Restoration

10/28/2020 (Permalink)

SERVPRO of Old Saybrook can answer all your water damage questions!

When dealing with water damage in your home, you may have a lot of questions surrounding SERVPRO of Old Saybrook’s services. To help out, our highly trained team has answered the frequently asked questions about water damage restoration here! 

SERVPRO of Old Saybrook Answers Your Water Damage Questions

Q: How much does SERVPRO charge for water damage restoration?

A: Every water damage event is different, so it is hard to specify restoration costs. The average cost of a home water damage claim is $6,965, but can be more or less expensive. SERVPRO provides free estimates to our customers after assessing the size of the area affected, amount of water, how much equipment is needed and more. Your Project Manager will explain these details in full.

Q: Does SERVPRO accept insurance?

A: SERVPRO accepts all home and commercial insurance carriers. We will work directly with your insurance company to help lessen the stress of the situation. All we will need is your Insurance carrier’s name and your claim number to take over the process for you. 

Q: How does SERVPRO restore my home after water damage?

A: Here at SERVPRO of Old Saybrook, we follow a tried and true method of water damage restoration to ensure your home or business is completely and properly dried after flooding:  

• Step 1: Emergency Contact
• Step 2: Inspection and Damage Assessment
• Step 3: Water Removal/Water Extraction
• Step 4: Drying and Dehumidification
• Step 5: Cleaning and Repair
• Step 6: Restoration

Q: How long will the drying process take?

A: After your initial emergency service, the drying process takes an average of 3-5 days to complete. This is based on the amount of damage to your home or business. The drying process will be monitored by a Project Manager, who will determine when your structure has met drying standards. 

Q: Does SERVPRO prevent mold when addressing water damage?

A: By rapidly removing water and beginning the drying process as soon as possible, SERVPRO of Old Saybrook naturally does all we can to prevent the growth of mold in your property. Our team sanitizes and disinfects the damaged area with our antimicrobial treatment to remove any bacteria and prevent mold growth.

Q: Will water damage always cause mold to grow?

A: Since mold spores thrive on moisture, it is likely but not certain that mold will begin to grow in your property. Mold can begin to grow and spread in as little as 48 hours after water damage or flooding. If you take fast action, the likelihood of mold growing is much less likely. 

Q: Can SERVPRO handle damage from a natural disaster? 

A: Yes, SERVPRO of Old Saybrook is equipped to handle any storm-related disasters. In the event of major hurricanes or tornadoes, our Disaster Response Team may be dispatched to support the hardest hit areas.