How To Choose A Trustworthy Water Damage Company

12/15/2020 (Permalink)

Searching for a trustworthy water damage restoration company can be a challenge, but we've made this guide to make it a little easier.

When a water disaster strikes your home or business, you'll need to call a water damage restoration company right away to start mitigating the damages. But, you'll also want to be sure to hire a company that you can trust to get the job done right.

During a stressful time, you want the peace of mind in knowing you've chosen a trustworthy company to complete your cleanup and repair process. That's why we've put together this guide on how to choose a water damage company that you can trust.

Tips To Hire a Reliable Water Damage Restoration Company

• Research if they're properly licensed and insured. Any experienced water damage restoration service will clearly post and advertise their licenses and insurance on their website or brochure. Do not use any company that will not provide their qualifications, as this means they probably do not have any. Any water damage restoration company should be certified by the Institute of Inspection, Cleaning and Restoration.
• Research reviews and how long they have been operating. You likely won't prefer a company that opened its door the day before your disaster and has no reviews on the internet. With water damage, experience of the company is important as every water loss is different and will require different solutions.
• Seek out references. Have any of your friends or family recently had a flood or water leak they needed assistance with? Or perhaps your workplace had a good company come in to clean up after the fire sprinklers went off. It always provides peace of mind that someone else has used a company before you and had a good experience.
• Choose a company that provides 24/7 service. When emergency water damage occurs in your home, you'll need emergency services as soon as possible to help mitigate the damages and start the drying process to prevent mold growth. If a company does not provide 24-hour service, they are likely not a hardworking or reputable company. Those experienced in the water restoration industry understand that time is of the essence when it comes to flooding to prevent major damages to your home or business.
• Choose a company with advanced equipment. You don't want to hire a company that comes to your home with the same grade fans and dehumidifiers that you could buy from Walmart. The water damage restoration company you hire should use commercial grade, state of the art equipment that will work efficiently to dry out your property. Companies should make full use of the tools at their disposal, including the use of moisture detection equipment to be sure that your property has properly dried out.
• Company that provides a wide range of services. While it may seem beneficial to hire a company that only specializes in flood cleanup, in the end they may not be able to perform all the work needed to properly restore your home. At the very least, you should choose a company that provides water removal, inspection, drying services, sanitizing services, restoration, and mold remediation. Water restoration services should always include mold, as it can be a huge problem after water damage.
• Choose a company that accepts insurance and works through the insurance process with you. A reputable water damage company will likely already have existing relationships with local insurance companies. They should understand the insurance process inside and out, and should be able to explain the insurance process to you in full. Never choose a company that doesn't work with insurance, as they are likely not a reputable company. Most water damage is covered by homeowner's insurance and should be handled by a company that accepts insurance.
• Research companies that provide assessments before doing any major work. It's unlikely anyone will come from any water damage company to inspect damages at 2 AM, but they will send a team out to perform initial emergency water services. This would include removing water and setting up equipment. If a company wants to perform demolition or removing furniture and cabinets before having a formal inspection - they are not the company for you. Every water damage event is different and requires a detailed assessment after initial emergency services to create the proper plan to restore your property.

Hiring the right water damage restoration company for your needs can be stressful, especially when the clock is against you. But if you follow these tips, you should end up hiring a reputable restoration company that will return your home to pre-damage conditions in no time.